Privacy Policy

At Decomigo, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing our website or making a purchase, you agree to the practices described in this policy.

1. Scope of Policy

This Privacy Policy applies to all users of Decomigo, including visitors, customers, and buyers. It covers all products, services, and digital interactions through our platform. Some third-party platforms or partner services may have separate privacy policies. We encourage you to review them before sharing your information.

2. Eligibility (Minors)

Our services are intended for users aged 18 or above
If you are under 18, usage must be supervised or registered by a parent/guardian
We reserve the right to suspend accounts found to be operated by minors without proper consent

3. Information We Collect

We collect only the information necessary to provide a smooth and secure experience.

Personal Information may include:

Name, phone number, email address
Shipping and billing address
Payment details (processed securely via payment gateways)
Order and transaction history

Technical & Usage Data:

IP address, browser type, device information
Pages visited, time spent, and browsing behavior

Additional Information:

Communications (emails, chats, support queries)
Feedback, reviews, or survey responses

You may browse our website without providing personal data, but certain features require it.

4. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Improve our website, services, and user experience
Personalize content, offers, and recommendations
Prevent fraud and ensure platform security
Communicate updates, offers, and service-related messages

We do not sell or rent your personal information to third parties.

5. Sharing of Information

We may share your information only when necessary with:

Delivery partners and logistics providers
Payment gateways and financial institutions
Service providers supporting our operations
Legal authorities when required by law

All partners are expected to maintain strict confidentiality and data protection standards.

6. Cookies & Tracking Technologies

We use cookies to:

Enhance your browsing experience
Remember your preferences and login sessions
Analyze website performance and traffic

You can disable cookies through your browser settings, though some features may not function properly.

7. Data Security

We take data protection seriously. Your information is stored securely using modern technologies including:

Encryption
Secure servers
Restricted access controls

While we strive to protect your data, no online system is 100% secure, and users should also take precautions.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials
Any activity under your account is considered your responsibility
If you suspect unauthorized access, contact us immediately

9. Access & Control of Your Information

You may:

Review and update your personal information
Request account closure
Manage communication preferences

We may retain certain information as required by law or for legitimate business purposes.

10. Third-Party Links

Our website may contain links to external websites. Decomigo is not responsible for the privacy practices of those platforms. Please review their policies before sharing information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance of those updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official support channels.